Coordinate and manage all project elements from sales hand-off through production ensuring a solid communication channel as it relates to timelines and client expectations. Strong organizational skills to manage all project deliverables through both internal production channels, as well as outsourced vendors. Coordinate all general sub-contractors in logistics and field-related services and align with partners who maintain an emphasis on project budget, client goals and Metro’s best interest. Communicate critical issues and/or concerns with all internal departments in a timely fashion. Establish and maintain strong communication skids to relay critical project developments with clients. Ability to use critical thinking to adapt to unforeseen obstacles effecting the overall project success. Primary focus on 10x10, 10x20 and 20x20 booth configurations. Strong ability to create an effective and efficient labor call, and manage/communicate with supervisors and leads. Qualifications Education: BA or work-related experience. Work Experience: 1-2 years of tradeshow or event project management experience. Knowledge, Skills and Abilities Knowledge of Smart Sheet, QuickBooks, Outlook and any industry software a plus. Organized, self-motivated, with a proactive approach to managing and executing projects within the tradeshow and events industry. Detail oriented, ability to multitask. Ability to work effectively in a high transactional and fast paced environment. Effective oral and written communication skills. Open to feedback and coaching for improved performance. Uphold high ethical standards and moral behavior outlined in the company’s Code of Conduct. Improve business performance through initiative that is aligned to company goals. Ability to develop relationships with vendors/clients to cultivate a deeper tie with the company. Communicate with sales team upon assignment of project to review scope of work and gain insight into client. Review Customer Focus Form to review client goals and past show experiences. Create an open channel of communication with clients throughout the project, outline project process, design review and on-site services and needs to ensure client has a seamless experience. Create SmartSheet in a timely fashion and ensure all information is accurate and through, and cross reference the information from the pull list and renderings for 100% accuracy. Disseminate SmartSheet to all involved production teams, and coordinate a Put To Work meeting to review all phases of project. Control all stages of project by being knowledgeable in all aspects of work. Initial design changes to ensure all designs are accurate throughout the project. Coordinate all sub-contracts through Event Coordinator. Review all orders placed for accuracy. Arrange all logistics services with efficiency in mind, and ensure all vendors provide POD for all deliveries. Provide EFILES for on-site supervisors and I&D partners with through and accurate information to ensure a seamless installation and dismantling. Assign on-site Metro supervisors and ensure they have 100% knowledge of project prior to installation. Be available when an install is going on to field any questions regardless of day/time. Communicate with client progress of project via preset photos, installation photos and post-show review. Provide a summary recap of each project one week prior to installation to client with a summary of all logistics, preset photos and orders. Communicate with client post-show to obtain feedback on project success/failures and document for future shows.
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Advice From The Trade Show Floor